Need to contact us?

Online Chat,

Email customercare@newbalance.com.my or

Call 1800 819 475

Mon. - Fri.

09:00 to 18:00

Payment Options

We are proud to accept Visa, MasterCard, Apple Pay, and AliPay,

ApplePay Alipay

To protect our customers, we verify all shipping and billing addresses with credit card companies when processing orders. If you are having merchandise delivered to an address other than your billing address, your order may be delayed for verification.

*AliPay is only available for AliPay accounts registered and verified in China.